Customer Retention Program
Our customer retention program is key to consistent growth. It is a way for your businesses to keep their current customers happy, engaged, satisfied, and loyal over time. Instead of focusing only on finding new customers, our program strengthens your relationship with existing clientele. Happy, loyal customers will provide repeat business and spread word about your excellent services and products to others.
Our program delights your clients with fresh baked cookies paired with your custom tumblers or mugs. It's a thoughtful, memorable way to show genuine appreciation for their business.
Why Our Program is Important
Build Loyalty
Sending your customers fresh-baked goodies shows them that you care about them and their patronage. This thoughtful gift will help turn one-time buyers into loyal customers.
Engagement
One of the best ways to engage and retain your customers is with their senses. When your customers receive their package they will:
See It; Touch It; Smell It; Taste It
Valuable Customer Data
With our feedback campaign, your customers are able to see that you truly care about their responses to your service. We believe it helps you, as a company, to become more knowledgeable, skilled and successful through a conscious effort.
Brand Advocacy
Imagine all of your customers carrying a tumbler displaying your logo as they go about their daily tasks. Your simple gift will strengthen your brand recognition and your company's reputation.
We Do All The Work.
You Receive All The Thanks.
Getting Started
Contact us and we will work with you to design a gifting plan that fits your business needs, budget, and branding. You can call us at 913-829-7472, email crista@cookieadvantage.com, or click on Contact Us to fill out the form.
Customization
You may choose from several package options: 30 oz. stainless steel or white tumblers, 15 oz. ceramic or stainless steel coffee mugs - all displaying your company logo and filled with freshly baked goodies. We also offer a variety of decorated or solid-color cookie tins, which may also be customized with your logo.
Standards
All presentations include either our made-from-scratch chocolate chip cookies or cookie cups, a rich chocolate fudge brownie topped with our signature chocolate chip cookies. Every package also contains a Thank You card displaying your logo and our recipe plus a postage-paid Feedback/Referral card.
Convenience
Once our team has approval of your artwork, you will be ready to start placing orders. We will go through a training process so that you can enter orders with your custom log-in. We take care of the rest!